FAQ
Le Relais Montmartre Hotel
Frequently asked questions about your stay at the Relais Montmartre in Paris
Before your arrival, there are certain questions that come up frequently: check-in times, organising your stay, breakfast and getting around the neighbourhood.
We’ve put together the essential information here to help you prepare for your stay at the Relais Montmartre.
If you need any further information, our team is here to help.
Before booking
What are the room rates at the Relais Montmartre?
Rates vary depending on the time of year, room category and availability.
Is it better to book directly on your website?
Yes. Booking directly allows you to benefit from the best available rate and more flexible terms.
Is breakfast included in the room rate?
It may be included or offered as an extra, depending on the package chosen.
What are the cancellation or amendment terms and conditions?
These depend on the fare selected. Some bookings can be cancelled free of charge up to 48 hours before arrival.
Does the hotel allow pets?
Pets may be allowed subject to certain conditions. We recommend that you contact the hotel.
Does the hotel have a car park?
The hotel does not have its own car park. There are public car parks nearby.
Arrival and departure
What time can I arrive at the hotel?
From 3 pm.
What time do I need to check out?
Before 12 noon.
Can we arrive earlier or leave later?
Subject to availability, early check-in or late check-out may be offered.
Can I leave my luggage at the hotel?
Yes. Luggage storage is available before check-in and after check-out.
The rooms
What types of rooms does the hotel offer?
The hotel offers a range of room categories suitable for solo travellers, couples or families.
How big are the rooms?
The size varies depending on the room category.
What is the difference between the room categories?
They differ mainly in terms of floor area, layout and capacity.
Are the rooms quiet?
Yes. The hotel is situated on a quiet street, away from the hustle and bustle of the neighbourhood.
Can we request a double bed or twin beds?
Yes, depending on the category and availability.
Can we add a cot?
A cot can be provided on request in some rooms.
Can we add an extra bed?
No, except in specific cases, depending on the chamber.
Room facilities
Are the rooms air-conditioned?
Yes.
Is the Wi-Fi free?
Yes, throughout the whole building.
What facilities are there in the rooms?
Television, minibar, safe, welcome tray, en-suite bathroom.
Do the rooms have a desk?
Yes, there is a workspace available in the rooms.
Bathroom
Do the rooms have a shower or a bath?
Depending on the category, the rooms are fitted with either a shower or a bath.
Are welcome amenities provided?
Yes.
Is there a hairdryer available?
Yes.
Hotel services
Is reception open 24 hours a day?
Yes.
Does the hotel offer a concierge service?
Yes, for bookings, visits and travel.
Does the hotel offer a laundry service?
Yes, this service is available during your stay.
Does the hotel offer a wake-up service?
Yes, on request.
Breakfast
Does the hotel serve breakfast?
Yes, as a buffet.
What time is breakfast served?
Weekdays: 7am – 10am
Weekends: 8am – 11am
Where is breakfast served?
In the designated room or in your own room on request.
Can we have breakfast in our room?
Yes.
Location and transport
Where is the Relais Montmartre hotel located?
6 Rue Constance, 75018 Paris.
In which neighbourhood is the hotel located?
In Montmartre, in the 18th arrondissement.
Is the neighbourhood a pleasant place to stay?
Yes. Montmartre is a lively neighbourhood, with plenty of restaurants, cafés and cultural venues.
Are there any restaurants and shops nearby?
Yes, it’s just a few minutes’ walk away.
Which underground station is the nearest?
Several stations are within walking distance.
Is it possible to explore Paris on foot from the hotel?
Montmartre is easy to explore on foot, and the rest of Paris is accessible by metro.
Offers and bookings
Do you have any special offers?
Yes, depending on the time of year.
Are the offers available all year round?
Some are, whilst others are one-off.
Do the packages include breakfast?
Some offers include breakfast.
Can an offer be amended or cancelled?
It depends on the terms of the offer.
Do you need to book these offers in advance?
Yes, some require advance booking.
